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No more waiting in an automated queuing system or a getting
stuck in a long sequence of automated options.
At Ankur, your time is important to us. To ensure that, we
have a dedicated toll free support hotline +91-33-22298295
exclusively for the members, to speak directly to a support
executive.
The technology and commercial terms for cellular usage are
constantly changing and it's difficult for an individual to
keep up. We ensure that in such a situation, our member doesn't
stand to lose by providing support and advice relevant to
the individual at all time.
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Keeping
in mind the convenience and comfort of our member, we have
developed a simplified system to process various requests
from member in next to no time, be it suspension or activation
of a service, replacement of a SIM card, number change,
activation of a roaming access etc.
You have various options to communicate with us - through
a voice call, fax, email or even SMS.
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From time to time, we offer various services complimentary
to our members
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free airtime on purchase of various products
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free value added services
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better airtime tariff
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free global card
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tickets for entertainment events
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rewards points and so on.
At Ankur, every individual is a corporate member.
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Dedicated
support executives are available to provide all the individual
attention your business deserves. The executive will work
as a part of your team, making sure that you will get all
the information related to your cellular usage including
any specific MIS report on your bill.
They can even provide detailed demonstration of all the
latest feature/ option available with your cellular connections
and free training sessions for the user. You don't just
need a mobile connection but a solution to keep your mobile
telephony effective and economical and we provide just that.
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In
business, you need to keep one eye on making money and the
other on saving it.
On request, value check offers a free personal review of your
tariff arrangements to ensure your business is on the most
cost effective tariff to suit your mobile phone usage. Our
executive will assist you on your usage analysis and recommend
a tariff package that best suits your unique calling patterns.
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Finding
yourself with no mobile phone can mean losing out on valuable
business.
However
our phone breakdown service means you'll will never be out
of touch for long. And we will keep you up and running with
a loan phone while yours is under repair with us. Thus you
can stay in touch always.
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In
life, there are various occasions such as visiting business
guest, family function, medical emergencies or any other events,
when unexpected need of additional connections arise for a
short period and you find yourself in no one's land wondering
what to do.
You can be at peace as member of Ankur. No more running around
or taking obligation from someone - just call and book for
your needed stuff at our toll-free hotline and be relaxed.
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When
you travel outstation, remain in touch with your office
and home. Just inform us and we will activate roaming access
in your cellular connection on temporary basis.
Not only this - few days of roaming access are complimentary
every month depending on your rate plan. You just have to
pay for the usage. If desired, you can even pick up an alternate
number during your travel to avoid all and sundry calls
which usually come on your regular number.
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While
traveling abroad, you have a wide range of choices from which
to decide your mode of cellular communication, depending upon
your schedule to suite you best.
As a member, you have world class cellular operators at your
disposal -
- Airtel
- international roaming
- Vodafone
- Cellular service provider from U.K.
- Omnitech
- analog service provider from USA
-
MCI - global calling card provider from USA
- Swisscom
- prepaid cellular connection from Switzerland
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At
times, someone wants to give an urgent message to you but
he/she can't get through to your mobile - it's switched
off, engaged or not responding. The best action in such
a situation is to leave a SMS. But the sender needs to have
a mobile phone for sending SMS.
We
provide a service to our members wherein, the caller can
leave a message at our hotline which will be transmitted
as an SMS message to the member.
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At
times, you need to flash a message to all your group mobile
users but don't want to go through the hassle of creating
a message from your cell phone and then send individual messages
to all of them.
You can call our hotline number and leave a message, which
will be broadcast within your group numbers.
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| Write
to us for further details and application procedure. |
©
2001-2005 Ankur Telecom Pvt. Ltd.
10 Buckingham Court, 113B Ripon Street, Calcutta (Kolkata) 700 016 INDIA
Phone: +91-33-22298295 Fax: +91-33-22297667 Email: info@ankurindia.com
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